Privacy Policy

Effective Date: 20 Oct 2025
Company Name: NEXSOZ - Language Services

1. Introduction

NEXSOZ LLC (“NEXSOZ,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our language services, including interpretation and translation services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

Company or organization name

Service request details

b. Service-Related Information

Documents submitted for translation

Interpretation service details (date, time, language, etc.)

Communication records related to your request

c. Technical Information

IP address

Browser type and device information

Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use collected information to:

Provide and manage interpretation and translation services

Respond to inquiries and quote requests

Communicate regarding your service request

Improve website performance and user experience

Maintain security and prevent fraud

Comply with legal and regulatory obligations

4. Healthcare Information & Confidentiality

For healthcare-related services, NEXSOZ handles information with strict confidentiality and professional standards.

Where applicable, our services are aligned with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the protection of sensitive patient information.

We take appropriate measures to safeguard all information shared with us, particularly in medical and sensitive environments.

5. Information Sharing and Disclosure

We do not sell or rent your personal information.

We may share information only in the following cases:

With qualified interpreters or translators assigned to your project (under confidentiality obligations)

With service providers supporting our operations (e.g., hosting, CRM systems)

When required by law or legal process

To protect rights, safety, or property

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

While we strive to protect your data, no system can guarantee complete security.

7. Data Retention

We retain your information only as long as necessary to:

Fulfill service obligations

Maintain business records

Comply with legal requirements

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve functionality and user experience

Analyze website traffic

Customize content

You can control cookie settings through your browser.

9. Your Rights and Choices

You may:

Request access to your personal information

Request correction or deletion of your data

Opt out of non-essential communications

To make a request, contact us at: [email protected]

10. A2P Messaging & Communication Consent

By submitting your information through our website forms, you consent to being contacted by NEXSOZ regarding your inquiry.

Message frequency may vary

Standard message and data rates may apply

You may opt out at any time by replying “STOP” or contacting us

We do not share your contact information with third parties for marketing purposes.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

12. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

NEXSOZ LLC
Email: [email protected]